Help Center

Have questions? We’re here to help.

Do you offer a trial period for new users?
We don’t offer a free trial since Raisi includes hands-on work from our team.
However, we provide a demo and walkthrough so you can see how the platform works before subscribing.
Is it possible to modify my subscription?
Yes. You can upgrade, downgrade, or pause your plan at any time.
Just message our support team, and they’ll update it for your next billing cycle.
What are the terms for canceling my plan?
You can cancel anytime. If you cancel mid-cycle, your account stays active until the end of the paid period — there are no hidden fees or penalties.
How does Raisi tailor my outreach and investor targeting?
We use the information you provide about your company, raise, and goals to build your campaign.
Our team refines investor targeting, messaging, and positioning before launch to make sure outreach is relevant and drives real investor responses.
How is Raisi priced?
Raisi is priced per active workspace, not per user.
You can run multiple workspaces and upgrade them individually based on which campaigns you want to run.
When should I expect the first investor replies?
The setup process takes about 1 week and includes email infrastructure, messaging, and investor matching.
First replies typically start coming in during the second week.
Results depend on your raise and positioning, but the goal is consistent, high-quality investor conversations.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
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